Help center
Answers to the questions artists and fans ask most. Can't find what you need? Get in touch and we'll help.
Getting started
- Create your storefront
Sign up, claim your URL, and add your first release.
- Pick a plan
Compare Indie, Professional, and Label tiers.
- What you can sell
Music, merch, tickets, and bundles — all in one store.
Payments & payouts
- Connect Stripe
Onboard with Stripe Connect so earnings land in your bank.
- How commission works
We take 0% of sales — you pay a flat monthly subscription.
- When you get paid
Payouts follow your Stripe schedule, directly to your account.
Uploads & catalog
- Supported formats
Upload WAV, FLAC, or MP3; we generate streaming previews.
- Name-your-price & free
Set fixed prices, a minimum, or let fans choose.
- Discover & releases
Published releases appear in Discover and your store.
Fans & community
- Build a fan list
Your audience and their contact details belong to you.
- Exclusive content
Share posts and perks with the fans who follow you.
- Shows & ticketing
Publish tour dates and sell tickets from your store.
Rights & licensing
- Royalty splits
Track collaborators and split earnings automatically.
- Protect your masters
Signed, time-limited links keep source files private.
- Report infringement
File a DMCA takedown for content that copies your work.
Account & settings
- Profile & storefront
Update your artist name, bio, links, and theme.
- Your collection
Find everything you've purchased and re-download it.
- Privacy & data
How we handle your data and your right to export it.
Still stuck?
Send us the details and a real person will reply, usually within one business day.
Contact support