Copyright & DMCA Policy

If you own a copyright — or are authorized to act for the owner — and believe content on CanSo infringes it, the fastest way to notify us is our DMCA takedown form below. It collects everything a valid notice needs and routes it straight to our copyright team.

To be effective under § 512(c)(3), a notice must include all of the following. Our form walks you through each one:

• Your physical or electronic signature, as the owner or an authorized agent.
• Identification of the copyrighted work you say has been infringed.
• Identification of the infringing material and enough information for us to locate it — ideally the exact URL on CanSo.
• Your contact information: name, mailing address, telephone number, and email.
• A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act on the owner's behalf.

CanSo's designated agent for receiving copyright notices can be reached at support@canso.mewith the subject line “DMCA Notice.” The takedown form below remains the preferred channel because it captures the required elements above; email is provided as an alternative for agents who must serve a notice directly.

We review each notice. When a notice is valid and complete, we will remove or disable access to the identified material expeditiously and notify the affected user, forwarding them a copy of your notice (including your contact details, as the DMCA requires) so they can respond. We may remove content while we investigate. We do not adjudicate ownership disputes — we act on the notices and counter-notices we receive.

If your content was removed and you believe that was a mistake or misidentification, you may send a counter-notification under § 512(g). It must include:

• Your physical or electronic signature.
• Identification of the material that was removed and the location where it appeared before removal.
• A statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification.
• Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for your judicial district (or, if outside the U.S., the district where CanSo may be found), and that you will accept service of process from the party who filed the original notice.

Send counter-notifications to support@canso.me. If we receive a valid counter-notice, we may restore the material in 10 to 14 business days unless the original claimant notifies us that they have filed a court action seeking to keep the content down.

In accordance with § 512(i), CanSo will, in appropriate circumstances, suspend or terminate the accounts of users who are repeat infringers. Artists who upload work they do not have the rights to distribute risk losing their storefront.

Under § 512(f), anyone who knowingly materially misrepresents that material is infringing — or that it was removed by mistake — may be liable for damages, including costs and attorneys' fees. Filing a false notice or counter-notice is not without consequence; please consider fair use and your own rights before submitting either.

If someone is distributing your music without permission — here or elsewhere — the same takedown form below is your channel to report it. For broader guidance on registering and protecting your work, see your dashboard resources or reach us through the contact page.

This page is informational and not legal advice. For questions about your specific situation, consult an attorney.